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sashafizi
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Message 1 of 4
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Key Board issue

Pavilion dv7 laptop
Microsoft Windows 8.1 (64-bit)

I have HP pavilion dv7 lap top. one of its kyes (`) are seems it is pressed continuously. becouse of this issue I cannot open any page of programs and can't type anything also disturbing to enter my password. it is mixing with any keys which i am typing.

 

sample of issue (`````````````````````````)

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Message 2 of 4
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Key Board issue

If the computer is still under warranty, exercise that warranty, and see if HP calls it "normal wear-and-tear" (and refuses to fix it unless you pay) , or whether they will replace the keyboard (at no cost to you).

 

 

sashafizi
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Key Board issue

Thanks so much for replying.

First of all there is no service center of HP lap top in our country.

Secondly warranty duration expired before.
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11,043 11,017 576 1,650
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Key Board issue

> there is no service center of HP laptop in our country.

 

What country?  Or, what region, e.g., "Middle East".  There may be one center for the whole region.

 

> warranty duration expired before. 

 

Sigh.  Look on eBay for a "seller ships internationally" for a compatible keyboard.

 

Or, it may still be possible to purchase a replacement keyboard, via:  http://PartSurfer.HP.COM

for your specific model.

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation