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Keyboard part numbers: "Flow" vs "Curve"??

HP Part numbers are driving me up the wall. Looking up my client's laptop model (Envy 17t-j000), I find two possible keyboards:

720244-001 KEYBOARD ISK STD BL BLK CURVE US

720245-001 KEYBOARD ISK STD BL BLK FLOW US

 

What's the difference, and how do I know which one I need to get?

 

R

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HP Support Agent
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Keyboard part numbers: "Flow" vs "Curve"??

Hi @flyingfishfinge

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to find the right keyboard for your computer.

 

I’d love to help!

 

Refer to the below service manual (Page 90) to find the right part number of the keyboard for your computer.

 

http://hp.care/2jtoeBa

 

Hope that answers your question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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