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Pavilion dv7-3079wm has keyboard issues. Might somebody have a possible solution?

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Hello, I have a Pavilion dv7-3079wm, that is having keyboard issues. I thought that they were because of a virus (and apparently the user had them start while they had a virus), but I cleared out the virus already. It operates with Windows 7.

 

The issue is that some of the keys are typing these whenever they are pressed:

f4r d3e a1q j7u

I believe the keys a, 1, and q, type a1q, and similarly with the other keys. This does not happen with every key. I have not seen this type of issue before. Is this a hardware failure issue, or could it be corrupted data which is affecting the keyboard?

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Note: the arrow keys also do not function properly on this keyboard.

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Try a usb external keyboard. If the data is corrupt it will be affected in the external keyboard as well. If the external works correctly you need a new internal keyboard.


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Hi there.

Did you ever figure out how to resolve this?
My laptop has just started doing exactly the same thing with the same letters. My "a" is now "a1q".

Many thanks,

Laura
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