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Jake30
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Pavilion will not start, flash message said battery problem. Replaced battery, ok for a few weeks

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Flash message on screen said battery faulty, I replaced and then ok for a few weeks. Now message says "battery 6% not charging" although power is plugged in. PC will not start.

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The_Fossette
HP Support Agent
HP Support Agent
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Hi @Jake30

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are getting a message saying plugged in not charging on your computer and the battery is not getting charged.

 

I’d love to help!

 

Follow the steps in the below document and check if it helps.

 

http://hp.care/2bFnBTv

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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