cancel
Gokul_hp Top Student
Top Student
5 4 0 0
Message 1 of 4
174
Flag Post
HP Recommended

System BIOS updated to latest version but HP Assistant tool still suggesting to update

Dear HP Support -

 

I have updated my HP Envy x360 notebook's System BIOS to latest version as recommeded by HP Support Assistant tool which was completed successfully however the tool still showing update advice after restart.

 

I can see the BIOS version is updated to F23. Please advice is this normal behaviour and will take sometime to clear the messages?

 

Regards,

Gokul

3 REPLIES 3
Provost Provost
Provost
12989 12925 1691 4381
Message 2 of 4
149
Flag Post
HP Recommended

System BIOS updated to latest version but HP Assistant tool still suggesting to update

Hi Gokul,


What is your machine?

Full model name, product number?

HP support assistant is very glitchy sometimes.

I don't recommend anyone to do update BIOS unless it is going to resolve major issue in the machine. Now I don't suggest anyone to update BIOS through HP support assistant specifically, as you can yourself see numerous members here who ended up bricking up their notebooks.

HP is in the process of stopping notifying customers of BIOS update through HPSA.


You can try installing latest HPSA available here:
http://www8.hp.com/uk/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_ww/en/any/pps/pl...


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed
Reply
0 Kudos
Gokul_hp Top Student
Top Student
5 4 0 0
Message 3 of 4
116
Flag Post
HP Recommended

System BIOS updated to latest version but HP Assistant tool still suggesting to update

Hi Viruth -

 

Thanks for your response!

 

Below the details of my Laptop.

 

Model # HP ENVY x360 m6 Convertible

 

Product # W2K44UA#ABA

 

Regards,

Gokul

Reply
0 Kudos
Provost Provost
Provost
12989 12925 1691 4381
Message 4 of 4
109
Flag Post
HP Recommended

System BIOS updated to latest version but HP Assistant tool still suggesting to update

Gokul,


This is the direct download of BIOS from your HP support webpage: http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-ENVY-x360-m6-Convertible-PC-series/1249...

sp78934.exe , F.23 Rev.A is the latest released by HP.


Don't update through HP SA anymore.

Have you tried reinstalling HPSA from the link I posted previously.


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation