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    Know the Benefits of your HP account

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When I type an "A"on the keyboard, it types "S".

HP Recommended
HP Notebook 17-x115dx
Microsoft Windows 10 (64-bit)
A key types S
1 REPLY 1
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Message 2 of 2
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HP Recommended

I understand that you have keyboard issues with your laptop.

Please try few steps recommended below.

Open the notepad on your PC and type the letters and check if the issue persists in the notepad.

If you have an external keyboard, Please try connecting and check if you have the same issue.

Try uninstalling keyboard driver.

Start Control Panel, click Hardware and Sound, and then click Device Manager.
Expand keyboard right click and click uninstall.
Restart your PC keyboard drivers should get installed automatically.

Try disabling the scroll lock key if it is turned on.

 

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Thank You,
KNRK
Although I am an HP employee, I am speaking for myself and not for HP

 

I am an HP Employee
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