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battery check filure (status 40C0)

HP Recommended

Hi. I have a probook 6570b. Battery charge level stay on 54% and not charge. Whill i

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Hi,

Probably the battery needs replacing. You can find them for good prize online. However first perform a HP diagnostics on the battery and it should tell you if it needs to be replaced. Her is link to support page:

 

https://support.hp.com/us-en/document/c00821536

 

Let me know,

David

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Hi,


Do a HP battery test from HP support assistant software.

Let me know the results, along with details like cycle count, cell voltages etc

Please do a MANUAL calibration of battery after this:
Windows 7: https://support.hp.com/in-en/document/c00821536#AbT3

Windows 8: https://support.hp.com/in-en/document/c03325217#AbT3


Regards

Visruth
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