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balagaensh
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blank screen, cpu is working but screen is in blank state.

HP Recommended
hp notebook - 15-ba013cl
Microsoft Windows 10 (64-bit)
Recently nearly two months before indian support change the motherboard.(issue is black screen but cpu is running along with led blink on CAPS ).

Again screen was in blank state and cpu is running but no capslock indication. Hp engineers stated that need of motherboard replacement.
since the quality of product is not good, the productions was stopped in ASIA, I have bought this laptop in USA. How can i get the mother board.
there is not chat option to contact customer care, i dont know how to contact USA HP from India.
Can someone provide me email of hp support of US.
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erico
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Message 2 of 2
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HP Recommended

The available options to contact HP are on the following HP web support page.

https://support.hp.com/sk-sk/contact-hp/product/hp-15-ba000-notebook-pc-series/10862317/model/110840...




I am not an HP Employee.
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