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Honor Student
Posts: 4
Member Since: ‎08-29-2016
Message 1 of 2 (107 Views)

new notebook does not have enough memory

Product Name: hp notebook 14-ac151nr
Operating System: Microsoft Windows 10 (64-bit)

Bought new notebook a month ago. Went to update windows 10 with ANNIVERSARY UPDATE and told by computer there is not enough memory to do it. There is nothing stored on computer to delete to gain memory!  What can I do to get more memory? Thank You

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Posts: 63,209
Member Since: ‎01-29-2009
Message 2 of 2 (98 Views)

Re: new notebook does not have enough memory

Hi,

 

The following link shows specs of your computer:

 

    http://support.hp.com/au-en/document/c04941651

 

Probably you are talking about storage (ie HDD), not memory (ie RAM). It is a very basic computer, buy then forget, not upgradable in many ways. My suggestion: use the SD card to download files to it, then install from (not to) there.

 

Regards.

BH
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