02-17-2017 11:40 AM
Display screen tablet was dropped and broke. It costs more from HP to fix this than I paid for the computer so I bought a new touchscreen digitizer on eBay and transfered parts from broken to new one. When I pushed down on daughter board ribbon connector to lock it in place, it broke. Now I need this daughter board and can't find anything anywhere on how to buy one. Anyone have any ideas?
02-17-2017 01:11 PM
When I bought computer it was called Pavilion X2 B12-020 NR so I have no idea why you can't find model number. Even the card board box it came in has this model number on a label affixed to the box.
It won't let me copy and paste about my computer page for some reason or I would send it to you. Go figure.
It says Product ID is 00325-80374-22303-AAOEM
Can you find this one?
02-17-2017 01:31 PM
Your laptop is written as HP Pavilion x2 - 12-b020nr.
Go through page 36, 37: Is that what you're seeing? No daughter board spared separately. It comes as whole motherboard part.
FRU remove/ replace - display panel cable: https://h20574.www2.hp.com/results.htm?SID=9259332&MEID=EC3D4F04-4584-48F2-ABE7-4984DBFE7DD1
Are you indicating touchscreen control board mentioned in FRU? HP has not spared it separately, please go through the Manual.
02-17-2017 03:25 PM
Just the digitizer screen, bezel, etc is $300. Digitizer display screen only without bezel was $170 but I had to transfer some old parts to the new screen. I was OK transfering parts to the new screen until the retainer clip broke when locking in ribbon cable. It is so small and not durable at all. How do I get ribbon connector fixed or buy a daughter board? We only spent $300 on this computer so not going to spend $300+ for a complete screen, bezel, etc. The only way to fix this cost effectively is to fix it myself.