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Honor Student
Posts: 2
Member Since: ‎08-18-2016
Message 1 of 4 (205 Views)

BIOS Admin Password not known

Product Name: Elite x2 1011 G1
Operating System: Microsoft Windows 10 (64-bit)

I've recently puchased this machine 2nd-hand, however, the BIOS admin password didn't come with it. As a result, I'm unable to bring the BIOS up-to-date.

 

Would you please advise how HP can assist me reset the BIOS admin password.

 

Thank you.

 

Kind regards.

 

rayB

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Posts: 16,352
Member Since: ‎07-18-2011
Message 2 of 4 (175 Views)

Re: BIOS Admin Password not known

@Hurricanes

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

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Honor Student
Posts: 2
Member Since: ‎08-18-2016
Message 3 of 4 (171 Views)

Re: BIOS Admin Password not known

[F10] Bios Setup | [Enter] x 3 |  On-screen keyboard displays | [Enter] | "System Locked press the power to restart the system" displays

 

I never get a numeric error code that others with the same problem see.

 

Regards.

 

rayB 

Student
Posts: 1
Member Since: ‎01-09-2017
Message 4 of 4 (67 Views)

Re: BIOS Admin Password not known

[ Edited ]

 

 

Hallo Everybody,

I'm sorry for my terrible henglish but I'm very depressed!

How can find the right way to entre in the BIOS machine??

When I try and enter a password, or just press ENTER, three times, I get the touchscreen keyboard layout displayed and if I press ENTER again, I get the Authentication Failed message that reads:

 

System Locked

Press the power button to restart the system

 

I haven't any one else code or number.

Please can you help me?

Best regards

 

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