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Honor Student
Posts: 2
Member Since: ‎08-18-2016
Message 1 of 4 (224 Views)

BIOS Admin Password not known

Product Name: Elite x2 1011 G1
Operating System: Microsoft Windows 10 (64-bit)

I've recently puchased this machine 2nd-hand, however, the BIOS admin password didn't come with it. As a result, I'm unable to bring the BIOS up-to-date.


Would you please advise how HP can assist me reset the BIOS admin password.


Thank you.


Kind regards.



0 Kudos
Posts: 18,085
Member Since: ‎07-18-2011
Message 2 of 4 (194 Views)

Re: BIOS Admin Password not known



When asked for the password just hit enter 3 times.


Post any code you receive.



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Honor Student
Posts: 2
Member Since: ‎08-18-2016
Message 3 of 4 (190 Views)

Re: BIOS Admin Password not known

[F10] Bios Setup | [Enter] x 3 |  On-screen keyboard displays | [Enter] | "System Locked press the power to restart the system" displays


I never get a numeric error code that others with the same problem see.





Posts: 1
Member Since: ‎01-09-2017
Message 4 of 4 (86 Views)

Re: BIOS Admin Password not known

[ Edited ]



Hallo Everybody,

I'm sorry for my terrible henglish but I'm very depressed!

How can find the right way to entre in the BIOS machine??

When I try and enter a password, or just press ENTER, three times, I get the touchscreen keyboard layout displayed and if I press ENTER again, I get the Authentication Failed message that reads:


System Locked

Press the power button to restart the system


I haven't any one else code or number.

Please can you help me?

Best regards


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