• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-17-2020 10:51 AM

HP Recommended
Product: hp pavilion touchsmart 14-b109wm
Operating System: Microsoft Windows 8.1 (64-bit)

Hello!  I’m receiving a message from Windows Reboot Manager with some of the following info:

 

Windows failed to start.  A recent hardware or software change might be the cause.

 

The boot configuration data for your PC is missing or contains errors.  

Let me start by saying that this computer has been nothing but trouble since I got it about 5 years ago (BRAND NEW).  In March of 2015, I had to have it repaired for a “failed partition”.  It cost me $250 and I had barely even had the device a year.  Once I received my device back, it still wasn’t working so I had to then order a new adapter.  Now it appears that due to this configuration issue I will be out of more money because something is going on with the software.  Not to mention, I’m also receiving a message at startup about the storage capacity of my battery, a very COMMON issue with HP.  Should I even bother trying to fix this configuration issue and purchase a new battery or just toss this thing out?  Please be honest.

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.