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‎11-22-2021 01:29 PM - edited ‎12-04-2021 08:44 PM

HP Recommended
Product: HP Stream 11-ak0090wm
Operating System: Microsoft Windows 10 (64-bit)

So I followed a HP support post with the same issue as someone else, my computer will show it turns on, I see something going on with the backlight I guess and afterwards, my computer will have the caps lock light blink 5 long and 3 short and repeat this until turned off. I tried putting a BIOS update file on a flash drive but I can't get my computer to even enter a BIOS recovery state. I tried Windows + B, Windows, + V, and even just B alone. Nothing seems to work. I had this issue a while ago but the computer actually brought a prompt about Windows not starting correctly previously. My last resort seems to be taking it into a repair store. Anything anyone can do to help?

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1 REPLY 1

‎12-04-2021 08:42 PM

HP Recommended

bump

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