Computer starts and gives loggin screen then goes blank with small arrow

[Lsm3]

My computer did a automatic update and now all I get is the hp loggin screen then it goes blank with small arrow.

[MathewT]

Hi

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

I understand you have some issues with your computer and it's not booting after an update.

I would request you to perform a system restore and check if this helps you fix this computer.

System Restore:

NOTE: System Restore will not wipe any data from the computer. It just reverts the computer back to a previous date. The changes that happen are to the software or applications that you install during that time frame.

To be safe, take a backup of all your important data.

Turn off the computer and wait at least 5 seconds with the computer in a full off state.

Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.

If a language selection screen opens, select the language you want to use to continue.

On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.

On the Choose an option screen, click Troubleshoot.

On the Troubleshoot screen, click Advanced Options.

On the Advanced options screen, click System Restore.

Click Windows 8, click Windows 8.1, or click Windows 10 as the target operating system.

The System Restore window opens.

Click Next.

Click the Restore Point that you want to use, and then click Next. Make sure you select a date when your computer was working fine.

The Confirm Restore Point window opens.

Click Finish to restore your computer to a previous point.

Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes on the warning that appears.

System Restore returns the computer configuration to a previous point in time and restarts.

Let me know if this helps.

If you feel I was helpful, simply click on Accept as Solution to help the community grow.

Cheers