Esc button doesn't work need to continue bios update

[Amie7912]

My laptop required a bunch of windows updates and bios update. The bios is finished and instructs me to hit esc to continue. My esc button doesn't work. I tried F10 and can't access onscreen keyboard while in bios screen. Any suggestions? I can't move forward with all updates until I continue out of bios

[Nirvana_95]

Hi @Amie7912 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you performed a BIOS update which is asking you to press the ESC button which is not working. We are here to help.

Could you please try connecting an external keyboard to your system and check if that makes any difference. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead!