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Jaykovs
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HP Pavilion dv6 Recovery

HP Recommended
HP Pavilion dv6-6030ej Entertainment
Microsoft Windows 7 (64-bit)

Hi everyone,

I attampt to install Ubuntu on my notebook, I used the Windows 7 Computer Manager to reduce the Window 7 hard drive space and created a empty space partition. After that i tried to install Ununtu using the flash drive recovery. After few minutes of the Ubuntu installation, An error was occured, The Ubuntu installation failed to create the bootloader. I try to skip this phase but the installation just don't respose anymore so i restart the PC but it not booting anymore.

I try to recovery the system liked i did before but i got an error massage: 

 

"Windows boot Manager:
Windows failed to start. A recent hardware or software change might be the cause.
To fix the problem:
1- Insert your Windows installation disc and restart your computer.
2- Choose your language settings, and then click "next"
3-Click repair your computer.

If you don't have this disc contact your System adminstrator or computer manufacturer for assistance.

file:\Boot\BCD

Status: 0XC0000225

Inf: An error occured while attempting to read the boot configuration data."

 

What shoud i do in order to recover the system?

How can i create a recovery USB for the system?

 

Thanks for your support,

Regards, Yakov S.

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WAWood
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Message 2 of 2
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HP Recommended

@Jaykovs

 

Hello;

Allow me to welcome you to the HP forums!

 

I can propose two very different solutions for your problem -- simple and hard.

 

The simple solution presumes that Windows is basically intact but that the bootloader files (i.e., the BCD) got corrupted and if it was repaired, Windows would then start and run properly.

 

To do this, you need a tool to repair the boot loader -- and you can create one, as follows:

1) Download and install Macrium Reflect V7 free edition on a working PC:  https://www.macrium.com/reflectfree

2) Once that is installed, run the app, and under Other Tasks, select Create Rescue Media

3) Insert a USB stick (at least 4GB in size) into the PC and select it as the destination

4) That will create a Boot USB that can then be used to repair the boot loader on the other PC

5) Insert that PC into the other PC and boot from it -- it will take a WHILE to load, so you have to be patient.

6) Once it loads, select the option to repair the Windows Boot and follow the instructions on the screen

7) When done, reboot the PC

 

If it reboots, you are good to go

 

Hard solution -----------------------------

 

If it does not, that means most likely, that the PC will need to have Windows restored, and you will have to contact HP to order something known as HP Recovery Media in order to do that:

 

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836
---------------------------------------
However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
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If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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