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‎03-11-2021 10:08 AM

HP Recommended
Product: J6Y12EA
Operating System: Microsoft Windows 10 (32-bit)

Failed system test. HARD drive 

ID: MOFTGX-7BA8J6-XD7V6K-60WA03

1 REPLY 1

‎03-11-2021 12:18 PM

HP Recommended

Hi:

 

The code you posted failed the checksum test, and I tried inserting O's and 0's to no avail.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
MOFTGX-7BA8J6-XD7V6K-60WA03Failed 1/1/01  

 

 

 

99.9% of the time you get a 24 character disk failure code, you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

HP 15 TouchSmart Notebook PCHP 15 Notebook PCCompaq 15 TouchSmart Notebook PCCompaq 15 Notebook PC M...

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

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