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I have a hp elitebook that I recently acquired. I am having trouble performing a factory data reset

HP Recommended
Hp elitbook 840 g3
Microsoft Windows 8.1 (64-bit)

Can get the laptop to perform factory data reset.

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HP Recommended

Hi:

 

Use the HP cloud recovery tool to make a bootable USB recovery drive that will factory reset your notebook.

 

This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud

 

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85318.exe

 

I have attached the instructions for how to use the cloud recovery tool below.

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