cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
4 0 0 0
Message 1 of 2
92
Flag Post

I have a problem in my laptop and sorry about my previous post . that was the easy way i can do

HP Recommended
Hp elitebook 8470p
Microsoft Windows 7 (64-bit)

my local disk C(System Disk) has been corrupted so that i cant boot and always says harware recovy but i have no backup to recover because i didnt expect this to happen to me.. so im stuck at this and cant boot my laptop.. so thats why i try to reset my laptop but i cant do that without the securty bios has been set up and i notice that i have no CMOS in my laptop to is there other way to make may laptop usefull again im a student and i need it badly for my study..... thanks for your help 

1 REPLY 1
Highlighted
Level 15
Level 15
23,488 23,427 2,169 5,116
Message 2 of 2
Flag Post
HP Recommended

@rysin 

First off, the CMOS battery has nothing to do with the PC starting, so removing or replacing that will be no help.

 

Second, boot failure is nearly always due to a failing hard drive and resetting will not only make that worse, it will almost certainly fail along the way.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation