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‎04-30-2024 05:59 AM

HP Recommended
Product: HP Notebook - 15q-bu007tu
Operating System: Microsoft Windows 10 (64-bit)

I chose to reset my laptop and then i decided to update my bios and when i installed it, firstly screen went black but now it's just black it's not waking up

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2 REPLIES 2

‎04-30-2024 06:52 AM - edited ‎04-30-2024 06:54 AM

HP Recommended

Unfortunately, this is never good.

 

Click here to see how to recover your BIOS. Do 1, 2, and the first part of 3.

 


For the second part of 3 you will need a USB flash drive and possibly an
older BIOS if the recent BIOS caused the problem. Do not do this yet.  See if system is in warranty.

 

Click here to check warranty
and
Click here for world-wide contact info

 

If not in warranty I can help you with the last part of that recovery but it may not work.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎05-01-2024 01:17 PM

HP Recommended

Is there something i have to do after resetting cmos, like some configuration, and i guess i won't make my laptop in more worst condition 

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