• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-21-2022 12:50 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Have a laptop running Win7 HP... hard drive failed, and no way to load OS onto a replacement drive...  would have to do it via Bootable USB created on  another computer. Any thoughts?  Had a similar issue before with my Dell... they sent me a USB, worked but did not have all the drivers and updating and locating was a challenge and waste of valuable time. 🤦‍♂️ 

Category:
5 REPLIES 5

‎01-21-2022 01:27 PM

HP Recommended

HI:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

If your notebook is 10 or more years old, HP will no longer have drivers for it, but I should be able to help you find the drivers you need.

 

If you can still read all 25 characters of the W7 product key on your PC's case, I can send you the link to a W7 ISO file you can transfer to a USB flash drive so that it is bootable, but I would need to know what version of Windows you need...Home Premium or Professional.

Was this reply helpful? Yes No

‎01-21-2022 01:50 PM - last edited on ‎01-21-2022 01:56 PM by

HP Recommended

Win 7 Home Premium OA 

Was this reply helpful? Yes No

‎01-21-2022 01:56 PM

HP Recommended

Below is the link to the W7 Home Premium 64 bit English (US) ISO file.

 

https://download.microsoft.com/download/E/A/8/EA804D86-C3DF-4719-9966-6A66C9306598/7601.24214.180801... 

 

The link will be good for 24 hours from the time of this reply.

 

You can use the free Rufus utility to transfer the ISO file to a USB flash drive so that it is bootable.

 

Rufus - Create bootable USB drives the easy way

 

 

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-23-2022 12:48 PM

HP Recommended

Thanks, Much Appreciated... have not installed the ISO yet, but im sure it will be fine.

Was this reply helpful? Yes No

‎01-23-2022 12:53 PM

HP Recommended

You're very welcome. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.