Locked out on admin password screen

[Rasj]

I have been locked out of this computer for a week now. It's my no. 2 computer, i use it regularly, but also loan it out quite a bit to friends and family that needs a laptop. I somehow manged to get locked out last week. I can't remember any of my old passwords and it keeps locking down from me putting in too many wrong passwords. Can anyone help me? It is sitting on the blue admin password screen and that's the only screen i've seen in 6 days.

Thanks for your time

[WAWood]

@Rasj 

I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html