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HP Pavilion Gaming - 15-ec1001na
Microsoft Windows 11

I recently factory reset my pc and it keeps looping with the automatic repair. There then is an error saying start up repair couldnt repair. (D:/recovery/windowsRE/winre.win/system32/logfiles/srt/srttrail.txt) bearing in mind the drive should be c. 

I've tried resetting again and trying to boot into safe mode however, it goes straight to there was a problem resetting your pc no changes were made. For safe mode it goes straight back to trying automatic repair

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