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‎12-17-2019 08:14 PM

HP Recommended
Product: Hp 15-ay039wm
Operating System: Microsoft Windows 10 (64-bit)

I dropped my laptop and now it won't boot into Windows at all. It says "No Boot Device Found" Press Ok to continue...When I hit enter it shuts off....i took it out and placed it back and it stadted up into the Automatic repair but was unable to repair. Could this be a bad hard dribe or other issue?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-18-2019 02:38 AM

HP Recommended

There are 3 things that I think could have happened to your Laptop:

  1. Your disk got damaged and is now non-functional
  2. Your disk got disconnected and is still functional.
  3. Your disk works, but the Laptop can’t boot it.

Usually, dropping an HDD from any height is enough to shock it and brick it forever. The platter alignment and the tiny reader heads on the arms have to function in perfect harmony, and dropping it is the best way to ruin it. You've bricked your hard drive; you may need to get a new one.

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1 REPLY 1

‎12-18-2019 02:38 AM

HP Recommended

There are 3 things that I think could have happened to your Laptop:

  1. Your disk got damaged and is now non-functional
  2. Your disk got disconnected and is still functional.
  3. Your disk works, but the Laptop can’t boot it.

Usually, dropping an HDD from any height is enough to shock it and brick it forever. The platter alignment and the tiny reader heads on the arms have to function in perfect harmony, and dropping it is the best way to ruin it. You've bricked your hard drive; you may need to get a new one.

Was this reply helpful? Yes No
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