cancel
Showing results for 
Search instead for 
Did you mean: 
bunmalik
New member
5 4 0 0
Message 1 of 5
182
Flag Post
HP Recommended

Reset/Clear Bios password

EliteBook 6930p
Microsoft Windows 7 (64-bit)

Hello,
As the above topic implies, please can someone help me get the SMC.bin file to unlock my BIOS. I have tried almost all methods but to no avail. All supports that I could, they either tell me its not possible or I have to bring the laptop first. But Hp site indicates it is possible to recover or reset ur bios password remotely by getting the SMC.bin file.

4 REPLIES 4
Highlighted
Level 15
Level 15
18,269 18,214 1,705 4,001
Message 2 of 5
174
Flag Post
HP Recommended

Reset/Clear Bios password

@bunmalik 

HP no longer supplies SMC.bin files.

 

Please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
bunmalik
New member
5 4 0 0
Message 3 of 5
138
Flag Post
HP Recommended

Reset/Clear Bios password

@WAwood

 

Thanks for the quick reply.

 

1) Please, does this approach applies to older versions. My computer's manufacture date is 12/8/2011. 

2) If yes, do you have a fair idea of the additional customer cost for the system board replacement

3) Unfortunately, I can't find the location of my regional HP Customer Support in the link you provided here http://www8.hp.com/us/en/contact-hp/ww-contact-us.html 

 

Please, any alternative help

Reply
0 Kudos
Level 15
Level 15
18,269 18,214 1,705 4,001
Message 4 of 5
120
Flag Post
HP Recommended

Reset/Clear Bios password

@bunmalik 

Sorry, but that is the new HP policy regarding BIOS passwords and there is nothing we can do from here.

 

As to the cost, that varies by PC, but my guess would be $200 or so -- but you would have to contact HP to get an accurate estimate.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
bunmalik
New member
5 4 0 0
Message 5 of 5
90
Flag Post
HP Recommended

Reset/Clear Bios password

@WAWood,

Thanks so much for your time. I must say I'm really grateful.

 

But this new HP policy regarding BIOS passwords is too cumbersome! A service they have been providing for free previously now comes with a (huge) cost. I hope they revise this policy again for their customers.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation