Short DST Failure/Boot Device Not Found?

[SynSil]

Hello!

I've had this Laptop for awhile now, and have been using it a lot for virtual schooling recently.

Long story short, I left my Laptop idle for 45-60mins, and when I came back, it had crashed. Now, when I boot it up, it says:

Boot Device not Found

Please install an operating system on your hatf disk.

Hard Disk (3F0)

F2      System Diagnostics

For more info please vist: (URL I already tried to no avail)

I upgraded the Windows 8.1 to Windows 10 about 3 months ago, but have had no issues until now.

After going into System Diagnostics, I ran a Hard Drive Test, and got:

SMART Test: Passed

Short DST: Failed

FAILURE ID: 0GBT9K-7B7AAC-MFPV6K-60RM03

I've already tried speaking with the bot, but it didn't work, won't connect me to an agent, and I'm pulling my hair out. I have more than a few projects on there I am waiting to turn in, and while my teachers have been understanding, my extension windows are rapidly closing.

Any help would be greatly appreciated!

[iomare · Accepted solution]

Hi,

You will need to replace the Hard Drive and reinstall the OS. You can use a 2.5" SATA3 HDD of your preferred brand or you could insert a cheap 2.5" SATA3 SSD.

Ex:

https://www.amazon.com/Kingston-240GB-Solid-SA400S37-240G/dp/B01N5IB20Q/ref=sr_1_3?dchild=1&keywords...

On page 44 of service manual you can see the steps to replace the drive

http://h10032.www1.hp.com/ctg/Manual/c04763947

You can create a bootable USB drive with Windows 10 on it by downloading the Media Creation tool on another PC and creating the Drive

https://www.microsoft.com/en-us/software-download/windows10

then let the computer completly update.

You can attach the old drive to the PC with a USB to SATA cable and try to recover your personal files from the old HDD.

https://www.amazon.com/StarTech-com-SATA-USB-Cable-USB3S2SAT3CB/dp/B00HJZJI84/ref=sr_1_2_sspa?dchild...

Hope it helps,

David

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[SynSil]

Thank you! I didn't know if I had to replace it or not. . .greatly appreciated!

[iomare]

You're welcome.

Let me know if you need any further help.

Take care,

David