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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- System disabled
Create an account on the HP Community to personalize your profile and ask a question
05-09-2016 11:57 AM
Solved! Go to Solution.
Accepted Solutions
05-09-2016 12:00 PM
Enter 64161108
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-09-2016 12:00 PM
Enter 64161108
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-09-2016 02:05 PM
Hi,
One possibility ( that can also cause a power on password to spontaneously appear ) is a problem with the hard drive, so I'd suggest checking this as follows.
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive.
Post back with the results, including any error codes that may be generated.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-10-2016 12:03 AM
Enter: 70873529
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-25-2016 04:34 AM
Enter: 67820108
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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