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HP Recommended

If I understand you correctly

Then there is no way I can use that partition

And now it is a total waste

HP Recommended

That is correct.

HP Recommended

So how can I get the HP apps I had before

And drivers

HP Recommended

Please post the full model number or product number of your notebook.

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/c00033108

HP Recommended

Hp pavilion 

15au030wm

HP Recommended

According to the driver page, your model is supported by the HP cloud recovery client tool.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/10862160/model/11...

 

As I posted the other day, the cloud recovery tool will create a bootable recovery drive with the original OS, drivers and software that came with your PC.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.