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HP Pavilion - 15-cw0505sa

i attempted to restart and reset my laptop, after the first process my laptop died during the ‘do not power off phase’ now every time i attempt to turn it on a small tab comes up saying ‘continue restart’ to which i click ‘ok’ and this continuously pops up over and over again so i can not access my laptop and it is no longer useable. Is there anyway to fix this 

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