01-02-2018 06:16 AM - last edited on 01-02-2018 08:45 AM by danny-r
PLEASE HELP I AM HAVING SYSTEM DISABLED [i 86048769]. I FORGOT admin password
01-03-2018 01:23 PM
Hi! @RKV1, Thanks for stopping by the HP Support Forums!
I understand your laptop is locked with Administrator or power on password.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
The administrator or power-on password prevents anyone from starting the computer until they enter the proper password. With the power-on password enabled, the screen remains black, and you are prompted to enter a password as soon as you turn on the computer. The power-on password is set (enabled or disabled) in the System BIOS option window. By default, the power-on password is turned off.
If you have tried entering the password more than 3 times the password will get locked and you have to contact HP support for service options.
If the issue persists please contact HP.
Link to contact HP.
Also, Refer this article to know more information about power on passwords.
However, you can enter the following code and check if it helps.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this helps!
Have a great day ahead! :)
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I am an HP Employee
01-05-2018 12:46 AM
I don't know admin password.
Your given code does not help.
I want to know admin password which I forgot to disable the prompt for asking password at startup and to go in BIOS setup.
Can anyone help me.