10-02-2017 07:23 AM
HI, i followed HPs instructions to change my boot options so i can use ubuntu as windows 10 has completely ruined my laptop by slowing it to unusable, but now my laptop will not do anything at , it just has a blank screen and will neither boot into windows or from a dvd with ubuntu on it, getting it back to windows would be better than nothing, can anyone help, thanks, Bryn1950.
10-02-2017 09:05 AM
HP only warranties their PCs for usage with the OS that comes preinstalled. IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides no assistance on that.
Win10 PCs nearly all use UEFI and that poses special problems for installing Linux distros: http://ubuntuforums.org/showthread.php?t=2147295
Your best bet for Linux support, since HP does not provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install -- in this case, the Ubuntu Forums: http://ubuntuforums.org/
Folks there have experience using HP machines with Linux and know a lot about driver sources and dual-booting.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
10-02-2017 11:29 AM
Thanks for that info, i think i will abandon the idea to use ubuntu at least for the time being but is thers a way to get my laptop to boot back into windows 10, if i can get back into the bios i can undo what i have done and thats my present problem, thanks again, Bryn.