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HP Recommended
hp pavillion g6
Microsoft Windows 7 (64-bit)

 HP Pavillion g6 S/N:[edited] Model #g6 1b79dx   

My grandmother gave me her old laptop and she cant remember the password to her local account so i cant istall downloads or anything without an administrator password.

1 REPLY 1
HP Recommended

Hi

Please delete the serial number.

HOW2 access the administrator password is not something I will help you with.

Nor for a USER either.

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