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‎07-29-2020 02:41 AM - last edited on ‎07-29-2020 11:58 AM by Retired

HP Recommended
Product: [Private information removed]
Operating System: Microsoft Windows 8.1 (64-bit)

4A37E308-41F3-4002-9401-CC29E55293F9.jpeg

 dear, hello!

My laptop doesn’t turn on.

could you say, how I can restart it?

 

Regards, 

Timur

 

 

2 REPLIES 2

‎07-29-2020 03:19 AM - edited ‎07-29-2020 03:20 AM

HP Recommended

The first thing you can try is to disconnect the AC adapter and remove the battery. Hold down the power button for thirty seconds to drain any residual power in the laptop. Without replacing the battery, plug the AC adapter back into the laptop. Press the power button and  see if it can turn on your laptop.

 

Otherwise check out these methods, which are applicable for Windows 8 laptops as well. 

https://www.minitool.com/data-recovery/fix-my-laptop-wont-turn-on-009.html

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‎07-29-2020 06:17 AM - edited ‎07-29-2020 06:18 AM

HP Recommended

I think this computer needs to replace the cooling fan

 

HP Notebook PCs - System Fan (90b, 90f) Error Message on Startup

https://support.hp.com/us-en/document/c03620929

 

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my english is broken
the meaning may not be accurate
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