missing BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_VID&0001000F_PID&0000

[kpeprah1]

the driver BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_VID&0001000F_PID&0000 for my hp 620 is not working.

[ManjunathTech]

Hi

May i know which operating system are you using like windows 7 or 8 Also could you provide the device name.

Go in the Device Manager

select the Device and right click on it select Properties.

Then select Details Tab on the Top and let me know the Name.

[kpeprah1]

windows 7 please

[ManjunathTech]

Hi

Try downloading this driver from the link given below and check if this fixes your issue.

http://www.driversdownloadhub.com/bluetooth-peripheral-device-drivers.htm

[davisdoc]

Hi, please my bluetooth peripheral device ain`t working after i upgraded my operating system from windows 7 to 8,please i need the driver for this new operating system,,,,thanks

[MKazi]

@davisdoc

Thanks for reaching out to us on HP Support Forums. I understand from your post that the Bluetooth feature is not working on your computer since the time the operating system was upgraded from Win7 to Win8. I'll be glad to assist you with this case.

I request you to reply to me with the exact model no. of your HP computer. This link will help you locate the model no: http://hp.care/2bygf7l.

I can look for the correct Bluetooth drivers for your laptop with the help of the model no. 

Meanwhile, I suggest you to refer to the detailed troubleshooting steps as described in this link: Understanding and troubleshooting Bluetooth wireless technology.

I will wait for your response. Cheers! 🙂