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‎07-26-2017 07:18 AM

HP Recommended
Product: ultamate
Operating System: Microsoft Windows 7 (64-bit)

my laptop says to vist www.hp.com/go/techcenter/startup

41 people had the same question
6 REPLIES 6

‎07-27-2017 08:09 AM

HP Recommended

Hi @sam-pc,

 

Hi! Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

As I understand that your laptop is asking you visit the HP website.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details.

 

I need the exact model and product number of your laptop. You use this link to know how to find your product details.

What is the exact issue you are facing with your laptop?

Are you able to login to your laptop?

Did you make any hardware or software changes on your laptop?

 

Please reply with the required information.

 

Cheers! 🙂

Jeet_Singh
I am an HP Employee

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‎10-19-2017 03:44 PM

HP Recommended
my lap is HP pavilion 15 and when l started to setup anew window it doesn't work and give me this massage boot device not found please help me to fix it
Tags (1)
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‎06-12-2018 04:56 PM

HP Recommended
Hey I have HP stream and it’s say the internal battery has reached its capacity
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‎08-01-2018 08:48 AM

HP Recommended

my battery is not holding a charge how do i caliber

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‎05-14-2019 04:51 AM

HP Recommended

HP 17, It has a fan error message on startup, but the fan is working.

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‎05-14-2019 07:20 AM

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.