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HP Recommended
HP ENVY M6-1178Sa
Microsoft Windows 8.1 (64-bit)

want recovery disc for my laptop

HP ENVY m6-1178sa Notebook PC Serial number:  [edit] Product number: C2C18EA  how to i get recovery disc? my laptop hard disk  was not worked so i get replace new one?  want to factory reset how i do

1 REPLY 1
HP Recommended

Hi

W8.x is available from here...

https://www.microsoft.com/en-us/software-download/windows8iso

 

https://support.hp.com/gb-en/drivers/selfservice/hp-envy-m6-1100-notebook-pc-series/5296045/model/53...

Which may be all you need.

 

Please delete your serial number.

 

Computer Surgeons may have, and sell, a Recovery Disk Set.

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