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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Notebook Operating System and Recovery
- Re: new harddrive
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08-16-2018 12:07 PM
You get a Windows installer usb and boot from it and follow screen prompts. The process looks just like installing from a DVD. Did you by any chance ever have Windows 10 on it installed and activated? Cause Windows 10 is a free download and the Microsoft app will make a bootable usb thumb drive and you need no Key Code.
08-16-2018 02:36 PM - edited 08-16-2018 02:37 PM
Free is a tall order. HP does not have it available from the driver download page but if you contact Customer Service they may still have one available. If not you have to get a copy of Windows 8 OEM of the same kind as was originally installed. Likely plain Windows 8 64 bit. There is a restore disk .iso on the Microsoft site for free download but I believe it only works for retail versions not OEM.
08-16-2018 05:02 PM - edited 08-16-2018 05:03 PM
It is but likely will not work for you. I think to get something that works it is going to cost you I hate to say. Even if HP had the restore disk they would charge you shipping.
08-17-2018 05:23 AM
Sure you can try. In fact if I were you I might try to clone the old drive to new. You need a usb to SATA adapter you can find on amazon.com for about $15 and then cloning software. Put the new blank drive in the laptop, connect the old drive with the adapter externally, boot from a thumb drive containing the cloning software and clone (copy) the old disk to the new. I am pretty sure the clone will fail but you might get lucky. Post back if you need help. There is free cloning software like Macrium Reflect.
08-17-2018 05:44 AM - edited 08-17-2018 06:33 AM
I have one of those is it also called a caddy ? update I have installed macrium reflect and have put the new drive in the caddy and connected it via the USB cable, it is cloning now
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