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Member Since: ‎12-09-2013
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pavilion touchsmart 11 touchpad not working

I have new  Pavilion Touchsmart 11-e000sa notebook. The touchpad does not work. I have installed HP and Windows updates, including 8.1, but no success. If I download the Synaptics touchpad driver, I get a message that there is another PS2 pointing device installed, uninstalling the mouse generic driver does not solve the problem, I get the same message.  (I have reset the system, but I am unable to download the win8 version of the touchpad driver due to HP support website error.)

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