10-14-2016 09:39 AM
I just bought my new laptop, but sometimes keys are pressed automatically for no reason(i dont know the reason actually).
Is there a way to turn off this "function"?
10-14-2016 12:27 PM
The only option I can see that may be worth trying is to make sure you're running the latest bios version ( F.09 Rev.A ) as it mentions 'Provides improved keyboard behavior.'
You can check the notebooks current bios revision by holding down the fn key and pressing esc.
If you are running an earlier revision, F.09 Rev.A can be found on the following link.
If you're already running this bios, or it doesn't correct the issue, my best advice would be to contact HP regarding this if the machine is still under warranty - If needed, you can check your warranty status Here.
Contact HP starting Here.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP