10-27-2016 09:16 PM - last edited on 10-27-2016 09:52 PM by Omar-E
I have purshaed an elitebook 8470p for learning purpose and i ahve to install virtual machine such as vmware workstation.
when i try to create new machine in vmware for exemple, it prompt to enable the virtualisation in the bios configuration.
THe issue is that in bios, there is aadministrator password that i don't know. As this sis a second hand laptop and the resseller also does not know this passward because he buy the laptops in big quantity from company when those one are changing their devices.
please help me as this is very required for my labs.
second issue, i would like to enable finger print security in order to lock /unlock the system using my finger scan. can someone help on this too ?
thanks in advance
serial: [personal information removed]
Model: Elitebook 8470p
OS: Windows 10 64 bits enterprise
10-27-2016 10:03 PM
Welcome to HP Support Forum and we are glad to assist you.
This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the
code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
- Please have a look at this link.
- Replace the BIOS chip
- Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Hope this helps, for any further queries reply to the post and feel free to join us again
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