01-29-2017 05:15 AM
Hello, I can't connect my android phone to my hp laptop.When I tried to resolve this, I found an Unknown device at Other devices in Device manager. Also, some device status like
'The drivers for this device is not installed. (Code 28), A service installation section in this INF is invalid.To find a driver for this device, click Update Driver'.
So I tried to update the driver but I couldn't. I'm using windows 8.1 64 bit,
HP Pavilion 15 Notebook PC
Model No: G7E76EA
Hardware id : USB\VID_1EBF&PID_70CE&REV_????
I have also downloaded and installed the Intel Chipset Installation Utility & Driver but still, the problem prevails.
01-29-2017 05:37 AM
THIS GUIDE might give you some additional steps to try. I know nothing about Android phones as I use iPhone.
I'm not an HP employee.
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03-19-2017 01:21 PM
Easy way to fix it!