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Encountered problem with MTP device driver

HP Pavilion 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

Hello, I can't connect my android phone to my hp laptop.When I tried to resolve this, I found an Unknown device at Other devices in Device manager. Also, some device status like

            

              'The drivers for this device is not installed. (Code 28), A service installation section in this INF is invalid.To find a driver for this device, click Update Driver'.

 

So I tried to update the driver but I couldn't. I'm using windows 8.1 64 bit,

 

HP Pavilion 15 Notebook PC

 

Model No: G7E76EA

 

 Hardware id : USB\VID_1EBF&PID_70CE&REV_????

I have also downloaded and installed the Intel Chipset Installation Utility & Driver but still, the problem prevails. 

 

Kindly advice.

 

 

Screenshot (8).png

 

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Encountered problem with MTP device driver

THIS GUIDE might give you some additional steps to try.  I know nothing about Android phones as I use iPhone.






I'm not an HP employee.
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Encountered problem with MTP device driver

If you connect your mobile in your windows 10 PC and it not duduct your mobile phone then check, MTP not detected in Windows 10 | Fix MTP Connection Problem ...
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Encountered problem with MTP device driver

Thank Y,after I watched recommended video on Tube ,I fix  the problem with my MTP driver loss.

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