cancel
Showing results for 
Search instead for 
Did you mean: 
BroccoliMax
Level 1
3 1 0 0
Message 1 of 2
256
Flag Post
HP Recommended

Everytime I boot, "Your computer needs to be restarted to finish setting up....

Pavilion 14-al061nr
Microsoft Windows 10 (64-bit)

 'HP Mobile Data protection sensor". I have no idea what this is. How do I make this popup stop?

 

1 REPLY 1
Level 3 Bibhu_HP
Level 3
38 38 1 4
Message 2 of 2
214
Flag Post
HP Recommended

Everytime I boot, "Your computer needs to be restarted to finish setting up....

Hi,

 

It's a safety feature related to the hard drive.  If the Mobile Data Protection Sensor detects your notebook is falling, it instructs the HDD to park the drive heads in an attempt to prevent damage to the drive.

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Thanks,

Bibhu

Hope this helps.


Although I am an HP Employee, I am speaking for myself and not for HP.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-BPP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation