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awreal
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Function Keys Reversed

HP Pavillion ak032tx
Microsoft Windows 10 (64-bit)

Hello guys, my function keys are reversed, If I refresh I need to press fn+f5 instead of f5 only. Please help

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HP Recommended

Function Keys Reversed

awreal

 

Hello;

Allow me to welcome you to the HP forums!

 

Since this laptop came with Win10 preinstalled, it's probably still new enough to be covered under the HP one-year warranty.

 

You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.

While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.


If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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