Thanks for posting on the HP Forums, and welcome! 🙂
Do you get any lights at all on the computer or AC adapter when it's plugged in?
If so, let me know what lights are on, and if they're blinking.
If not, I'd recommend getting in touch with our phone support for available service options. You can find the appropriate contact number for your product/location by filling out the contact form here - http://ow.ly/paUj300Cxk7.
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