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Alextm13
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HP Recommended

HP 2000 won't turn on, and when plugged in charging light does not light

HP 20000
Microsoft Windows 7 (64-bit)
Plug in computer and the charging light doesn't come on, tried a different charger and battery and nothing has worked
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Message 2 of 2
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Flag Post
HP Recommended

HP 2000 won't turn on, and when plugged in charging light does not light

Hello @Alextm13

 

Thanks for posting on the HP Forums, and welcome! 🙂 

 

Do you get any lights at all on the computer or AC adapter when it's plugged in?

 

If so, let me know what lights are on, and if they're blinking.

 

If not, I'd recommend getting in touch with our phone support for available service options. You can find the appropriate contact number for your product/location by filling out the contact form here - http://ow.ly/paUj300Cxk7.

 

If these steps resolved your issue please click "Accept as Solution." You can also click the "Kudos, Thumbs Up" on the right to say "Thanks!" 

HeyListen
I work on behalf of HP

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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