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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Level 2
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Message 1 of 9
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HP Simple Pass not working with Microsoft Edge in Windows 10

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HP Envy 17 Leap Motion
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I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.

Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

8 REPLIES 8
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Level 3
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Message 2 of 9
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Yes, I have the same challenge.  The only work-around for now is to use Internet Explorer

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Message 3 of 9
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HP Recommended

Same Problem. Please fix that @HP, @Microsoft, @Authentec.

 

by the way IE is a bug, not a work around. It still works for every browser. I think the problem is that there is no plugin for edge

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Message 4 of 9
Flag Post
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Thank You!

My answer you gave I do not like much.

Should bought a Apple

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Message 5 of 9
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An official reply would be welcomed!

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I got an answer here:

http://h30492.www3.hp.com/t5/Notebook-Betriebssysteme-und-Software/SimplePass-und-Edge/m-p/363610#M3...

 

Edge doesn't support that kind of plugins at the moment, MS is working on it.

 

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...Or Microsoft Hello or Passport should be developed to use the scanner for more than Win 10 logon as it is now and in the same way as Simplepass, without web sites needing special software.  It only has to insert logon info by site after all. As AuthenTec is now owned by Apple they ate unlikely to upadate for Win 10. 

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Message 8 of 9
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tha might be helpful if I read german

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Level 5
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Message 9 of 9
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HP Recommended

Go to device manager, click on biometric devices, and update the driver. 

 

Next go to settings and initiate windows hello.  

 

Now, try to use the program.

 

Regards,

 

Ashok

Ashok ... HP..always working
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