HP Tilt pen cannot work on my laptop

[Katrina1211]

I am a school teacher, and I purchased HP Tilt pen today for remote teaching next term. I asked the sales man if Tilt pen works for all touchscreen laptop, and he said yes. However, after I went home and charged the pen, it seems like the pen connected to my laptop, but I could not use it at all. I don't know if it is compatible with my laptop now. Please provide more advice so that I know what I can do next. 

The Serial Number of my laptop is [Private information removed]. 

[TryToDoMybest]

Hello

HP Tilt  Pen is not compatible with Elitebook X360 1020 G2

you need another pen using Wacom Technology

technical specs http://h20195.www2.hp.com/v2/getpdf.aspx/c05629601.pdf?ver=4

i'll provide you the exact part number in next days.

bye

[TryToDoMybest]

hello

here the link of the technical details of the pen https://www8.hp.com/h20195/V2/GetPDF.aspx/4aa7-4095eee

where you can read : Compatibility
Compatible with HP Elite x2 1013 G3; HP EliteBook x360 1030 G3; HP EliteBook x360 1030 G2; HP EliteBook x360 1040 G5; HP EliteBook x360 1020 G2; HP Pro x2
612 G2 

and:

Product number 4KL69AA

bye