• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre 15t-ch000
Microsoft Windows 10 (64-bit)

 

before yesterday, i was able to access the web page without any problem. But since then, whenever I access this webpage of HP, whether I was using Chrome or IE or Edge, I can not access the driver website anymore. Please help. image.png

3 REPLIES 3
HP Recommended

Hi:

 

This link works fine for me...W10 using the updated Microsoft Edge based on Google Chrome.

 

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-ch000-x360-convertible-pc/16779588/mo...

HP Recommended

image.pngThis is what I got in the morning (image below) 

However I can still access the website using my iPhone. Can this be some kind of software bugs? Since I checked my windows using HP support assistant 3-4 times already.

HP Recommended

Since I don't work for or represent HP, I wouldn't be able to help you with the issue.

 

As I posted yesterday, when I click on the link I posted it works fine.

 

All the drivers show up.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.