07-20-2016 09:24 AM
I purchased new HP 250 G4 from tesco direct on 15 June 2016.
My laptop is showing warranty left of only 8 months.
I have the receipt from tesco direct.
Please sort out the issue asap.
07-20-2016 05:34 PM
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07-20-2016 05:35 PM
Warranty periods are set such that they extend for 1 year from the date the PC was originally built.
But, since it can sit on a shelf for weeks, or months, when someone then purchases that PC, the first thing they need to do is REGISTER the PC with HP. That resets the ending date to one year from the date of registration.
We don't handle warranty issues on this forum, so if you need help with that, you need to contact HP Customer Service.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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