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Keyboard not turning off in tablet mode

HP Recommended
hp spectre x360
Microsoft Windows 10 (32-bit)

Whenever I flip the screen around into tablet mode the regular keyboard stays on making it hard to do things because I am constantly hitting the keyboard in tablet mode. I am wondering how I can make it so while in tablet mode the normal keyboard can be turned off? Please respond because this makes using this device as a tablet very hard and frustrating.

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HP Recommended

Hello ColeHarmer,

 

Is your X360 actually switching the desktop to Tablet Mode, just the keyboard is not turning off?
If you go to the Action Center down in the tool tray and go to System> Tablet Mode, is that set to always ask or to never ask?

 

Tablet Mode.jpg

 

If your X360 is still not turning off the keyboard, I have seen other complaints for this same issue and there has been no other resolve but to contact HP Support for warranty help. Its believed to be a hardware issue with the sensor.

 

HP Support Contact

Choose the country you are in. Choose Support, then choose For home.
Enter the full product number and follow the prompts.

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