10-15-2016 09:09 PM
My laptop starts to go to hibernate mode, like the battery has died when there is sufficient battrey remaining. there is always power about 50% when this happens. I tried changing the advanced power settings by resetting also. When I plug it back and turn on the battery shows about 1%. This issue is there for about 4 months now. I bought the laptop in 2013 December.
My laptop is a HP ENVY TS 15 Notebook PC with windows 8 64 bit
10-16-2016 01:34 PM
Allow me to welcome you to the HP forums!
Sorry, but this is just a community forum staffed by volunteers and we have no way of troubleshooting or repairing your PC from here.
All we can do here is provide links to troubleshooting steps that HP has written, and links to HP drivers.
Here are some troubleshooting steps you can try:
If those links don't diagnose or fix the problem, or those drivers don't work, your only recourse is to take the PC into an HP Service Center and have them look at it.
Here is a link with information on HP Service Centers: http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP